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Terms & Conditions

The agreement between you and us when you buy from this website. Last updated 11 September 2026.

1. About these terms

This website is operated by CREDHILL CLOHTHING STUDIO, a registered business , with its registered office at GROUND FLOOR, 01 GF-23A, 821 MAJESTIC TOWER, Vikaspuri Banks Road, Ansals Majestic Tower, Vikaspuri, New Delhi, South West Delhi, Delhi, 110018. (GSTIN 07AAWFC6106D1ZH) . By browsing the site, creating an account or placing an order, you accept these terms. If you do not accept them, please do not use the site.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract in India. Boys' clothing is sold to adults purchasing on a child's behalf. You are responsible for the accuracy of the details you give us, and for keeping your account password confidential.

3. Products and availability

We sell men's clothing and boys' clothing only. Product photographs are as accurate as screens allow, but colour can render differently across devices. Measurements shown on a product page are taken flat and may vary by up to half an inch. All items are subject to availability; if a piece sells out after you order it, we will tell you promptly and refund you in full.

4. Pricing

All prices are in Indian Rupees and inclusive of GST. The final payable amount, with the tax component itemised, is shown before you confirm the order. Shipping is free on every order and there is no surcharge for cash on delivery. Where an item under ₹300 is shown at a clean rounded figure, that rounded figure is exactly what is charged — the storefront and the server apply the identical rule.

We do not display inflated "was" prices. Where a piece shows a reduction, the higher figure is a genuine prior selling price. We reserve the right to correct pricing errors; if a price is obviously wrong we will contact you before dispatch and you may cancel for a full refund.

5. Placing an order

Your order is an offer to buy. A contract forms when we send the order confirmation email. We may decline or cancel an order where stock is unavailable, the pincode is not serviceable, the details given appear false or fraudulent, or where required by law. Automated checks block orders placed with obviously fake identity details.

6. Payment

We accept UPI through the payment gateway and cash on delivery. UPI orders move to the payment page only after the order is created, and the order is confirmed once the gateway reports success. We do not store card numbers, UPI PINs or bank credentials at any point — those are handled by the gateway under RBI rules, including RBI's tokenisation requirements. For cash on delivery, please have the exact amount ready.

7. Delivery

We ship across India only. Orders are dispatched within 24 to 48 hours and generally arrive in 5–9 business days. Delivery windows are estimates, not guarantees, and can be affected by courier delays, weather and local restrictions. Risk in the goods passes to you on delivery. Full detail is in the Shipping Policy.

8. Returns, cancellations and refunds

You may start a return within 7 days of delivery for any unworn, unwashed piece with its original tags. Refund timelines and the exact process are set out in the Refund Policy, which forms part of these terms.

9. Coupons

Promotional codes are subject to their own minimum spend, cap and validity, are single-use unless stated otherwise, cannot be combined, and hold no cash value. We may withdraw a code at any time. Every code is re-validated on our server when the order is placed.

10. Prohibited use

You may not use this site to place fraudulent orders, to scrape or copy its content or product data, to interfere with its operation or security, or for any unlawful purpose. We sell only apparel — no restricted or prohibited goods are offered or accepted.

11. Intellectual property

All content on this site — the name, logo, photography, copy, layout and code — belongs to us or our licensors and may not be reproduced without written permission.

12. Liability

Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. Subject to that, our total liability arising from an order is limited to the amount you paid for it. We are not liable for indirect or consequential loss.

13. Governing law and jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the competent courts in India. Nothing in this clause affects your rights under the Consumer Protection Act, 2019, including your right to approach the appropriate consumer forum.

14. Contact

Questions about these terms? Write to info@crredhill.com. Complaints follow the process on the grievance page.

Free shipping, alwaysDispatched across India, no minimum
7-day easy returnsWrong fit? Send it back, no fuss
Secure UPI & CODAll-inclusive pricing, GST invoiced
Real people, real repliesAnswered within one working day