What it costs, how long it takes, and what happens when something goes wrong in transit. Last updated 11 September 2026.
Shipping is free on every order across India, with no minimum spend. There is no surcharge for choosing cash on delivery. The total shown at checkout is the total you pay — nothing is added at the final step.
| Stage | Typical time |
|---|---|
| Order placed to dispatch | 24–48 hours (working days) |
| Metro cities | 3–5 business days from dispatch |
| Tier 2 and 3 cities | 4–7 business days from dispatch |
| Remote and north-eastern pincodes | 6–10 business days from dispatch |
| Overall estimate | 5–9 business days |
These are estimates, not guarantees. Courier backlogs, weather, strikes, local restrictions and public holidays can extend them. Orders placed on a Sunday or a national holiday are processed the next working day.
We ship across India. We do not currently ship internationally. You can check whether we deliver to your pincode, and see an estimated window, directly on any product page before ordering — checkout runs the same check again before the order is accepted.
A tracking link is emailed as soon as the courier collects your parcel. You can also track it any time from the track-order page using just your order reference, or find every order under My Orders if you have an account. Tracking can take up to 24 hours to start updating after dispatch.
Couriers generally make up to three attempts. Please make sure the phone number on the order is reachable — most failed deliveries are simply a missed call. If all attempts fail the parcel returns to us; for a prepaid order we refund in full once it arrives back, per the Refund Policy.
Tell us before dispatch and we can change the address. Once the parcel is with the courier, an address change is not usually possible and the order must run its course.
If the outer packaging is visibly damaged, please photograph it before opening. Report any damage, shortage or wrong item within 48 hours of delivery and we will replace or refund it at your choice, at no cost to you. If tracking shows delivered but nothing arrived, contact us within 48 hours and we will raise it with the courier.
Orders ship in tamper-evident packaging with a GST invoice enclosed. Risk in the goods passes to you on delivery.
Any delivery question — write to info@crredhill.com or call 7836042257, Monday to Saturday, 10:00 AM to 7:00 PM IST.